coral reviewed Rocket Surgery Made Easy
None
4 stars
I really, really like Krug. He's a smart guy and writes really approachable, encouraging prose. I got my whole Web Team to read [b:Dont Make Me Think|1210562|Dont Make Me Think And Html World Wide Web|Steve Krug|http://d.gr-assets.com/books/1356601110s/1210562.jpg|561281], and it hasn't just improved the Web Team's discussions of the website but, it seems to me, the whole organization's approach to customer service.
After reading the sequel, Rocket Surgery Made Easy, I feel much more confident about my ability to do usability testing. I probably won't do the once-a-month/everyone-watches testing he suggests; I'm a dev team of one. But I'll do it more often, and I'll get my Web Team involved. And it will make things better.